We understand that life happens! If you need to cancel your GlowUp membership, you can do so before your first treatment for a full refund. After your first treatment, cancellations are possible after 90 days and completing three payments. To cancel, just email us at info@wellnessmedart.com, and allow up to 48 hours for processing. Refunds for eligible cancellations will be processed within 5-7 business days. We make sure the cancellation process is as smooth as your skin will be!